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Returns

Online Returns:

We want you to be happy with your purchase!

Every order shipped out comes with a return policy card with a return form on the back side. Please read our return policy completely before returning your items.

If your order did not come with a return card, please just stick a note with your name & email address in with your return.

•Items are eligible for return within 21 days of order, with tags attached, unworn, unwashed, and free of make-up or stains.

•Shipping Costs are non-refundable

Online returns can be mailed or dropped off at:

Lily and Lace Boutique

8379 N Main Street

Englewood, OH 45415

 

In Store Returns: 

Can be made in store, at either location.

Returns can be made within 14 days of purchase for store credit or exchange only! A receipt is required!

Tags must be atatched, be unworn & unwashed.

Final sale items: Clearance, Jewelry, purses, hats, sunglasses, swim wear, cups, lotions, & candles!